24/7 Nationwide Service

Your Industrial Refrigeration Service partner

End-to-end ammonia and CO₂ refrigeration service and maintenance, tailored to your facility's needs.

24/7 Emergency Response

93% Contract Retention

Coverage Across North America

Innovative Refrigeration Systems nationwide equipment delivery truck

Service Plans

Our service plans are customized to your facility’s unique needs, providing essential maintenance and support that improve efficiency, reliability, and cost predictability.

24/7 Emergency Hotline
Preferred Rates
Engineering Expertise
Controls Logic Troubleshooting
Remote System Diagnosis
IIAR-6 Inspection Labor
Refrigerant Sensor Calibrations
24/7 Emergency Dispatch
Maintenance Labor
Parts Included
Software that makes ammonia refrigeration services easy and lets facility owners track refrigeration maintenance.
refrigeration Service Portal

Service records and asset history - all in one place

Have confidence nothing is falling through the cracks. Your service partnership with Innovative means you have access to our online service platform, exposing inspections, repairs, replacements, equipment records, service summaries, and recommendations in one central location.

Know the work - before and after each visit

See upcoming work, technician arrival, and completed work summaries without chasing e-mails.

Detailed service history for every asset

See details and trends of all work performed, tied back to facility equipment.

The Innovative Difference

We take a proactive approach to service. Our teams leave your facility better than we found it with our revolutionary controls, technical expertise, and innovative software to ensure it stays efficient, reliable, and easy to manage at every stage.

Controls

Industry leading control systems give our engineering teams remote access to diagnose issues quickly, helping reduce downtime and lower service costs.

Expertise

Experienced technicians and an in-house engineering team collaborate on every challenge, delivering a depth of expertise that keeps your system operating at its best.

Software

Custom platforms to streamline regulatory compliance, documentation, training, safety, pre & post‑trip summaries, troubleshooting guides, and management of work orders.

Taking service to the next level

Beyond service plans, we offer a full suite of refrigeration capabilities that support system performance, modernization, compliance, and long term reliability.

Controls & Automation

Energy Management

Regulatory
Compliance

Retrofits

Capital Improvements

Maintenance Projects

See what our customers are saying about us

"Beyond professional, stayed in constant communication with our team every step of the way, completed the task in a timely manner, and did not leave the stifling hot mechanical room until the job was 100% completed."
Matthew S.
"Between our tech and the service engineers they really pulled me out of a wringer, they are the BEST. Be sure to let them know that they are very appreciated and great ambassadors for Innovative. Thanks again for all you guys do."
Paul M.
"It was a pleasure having Innovative up for the audit. They were super easy to work with, professional, and represented Innovative very well.”
Greg S.
"The collaboration, dedication, and hard work demonstrated by everyone involved have significantly impacted our projects and contributed immensely to our overall success.”
Shawn B.

Service documentation and PSM records handled for you

Our team manages service documentation and PSM recordkeeping for every visit, helping keep work orders organized, compliance tasks easier to track, and critical records where they need to be.

eService industrial refrigeration management software interface by Innovative Refrigeration Systems

Our service management platform keeps you informed about your facility and the work we're doing in it. View current and historical work orders, understand your next visit, and easily track summaries of completed work.

eService
PSM process safety management graphic pie chart for industrial refrigeration by Innovative Refrigeration Systems
ePSM electronic process safety management software logo by Innovative Refrigeration Systems

ePSM is a cloud-based process safety management platform purpose-built to ensure your enterprise is worry-free when it comes to regulatory compliance.


ePSM

get a quote

Ready to keep your facility running at peak performance? Contact our team today.

Service technicians at Innovative Refrigeration Systems