Your Refrigeration Service Partner

Unmatched end-to-end refrigeration expertise, tailored to your facility's needs.

93% Contract Retention

24/7 Emergency Response

Coverage Across North America

Service Plans

Comprehensive refrigeration service plans customized to your facility’s unique needs, providing essential maintenance and support that improve efficiency, reliability, and cost predictability.

REMOTE

Inspect

Labor

FULL

24/7 Emergency Hotline

Preferred Rates

Engineering Expertise

Controls Logic Troubleshooting

Remote System Diagnosis

IIAR-6 Inspection Labor

Refrigerant Sensor Calibrations

24/7 Emergency Dispatch

Maintenance Labor

Parts Included

The Innovative Difference

We take a proactive approach to service. Our teams leave your facility better than we found it with our revolutionary controls, technical expertise, and innovative software to ensure it stays efficient, reliable, and easy to manage at every stage.

Controls

Industry leading control systems give our engineering teams remote access to diagnose issues quickly, helping reduce downtime and lower service costs.

Expertise

Experienced technicians and an in-house engineering team collaborate on every challenge, delivering a depth of expertise that keeps your system operating at its best.

Software

Custom platforms to streamline regulatory compliance, documentation, training, safety, pre & post‑trip summaries, troubleshooting guides, and management of work orders.

Taking service to the next level

Beyond service plans, we offer a full suite of refrigeration capabilities that support system performance, modernization, compliance, and long term reliability.

Controls & Automation

Energy Management

Regulatory
Compliance

Retrofits

Capital Improvements

Maintenance Projects

See what our customers are saying about us

"Beyond professional, stayed in constant communication with our team every step of the way, completed the task in a timely manner, and did not leave the stifling hot mechanical room until the job was 100% completed."

Matthew S.

"Between our tech and the service engineers they really pulled me out of a wringer, they are the BEST. Be sure to let them know that they are very appreciated and great ambassadors for Innovative. Thanks again for all you guys do."

Paul M.

"It was a pleasure having Innovative up for the audit. They were super easy to work with, professional, and represented Innovative very well.”

Greg S.

"The collaboration, dedication, and hard work demonstrated by everyone involved have significantly impacted our projects and contributed immensely to our overall success.”

Shawn B.

Programs that set us apart

A connected software suite that brings PSM and service management together. Integrated tools digitize compliance tasks, organize work orders, and deliver real time visibility into system performance..

Our service management platform keeps you informed about your facility and the work we're doing in it. View current and historical work orders, understand your next visit, and easily track summaries of completed work.

eService

ePSM is a cloud-based process safety management platform purpose-built to ensure your enterprise is worry-free when it comes to regulatory compliance.

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ePSM

get a quote

Ready to keep your facility running at peak performance? Contact our team today.

Call Us (540) 569-9020

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