Types of Contracts

Innovative offers custom contracts designed to meet any client’s system requirements. Whether it is 24-hour technical support, labor only, inspection only or a full service contract, Innovative has the right program for you.

24-Hour Technical Support
Each unique refrigeration project includes Innovative Refrigeration’s customized software to monitor systems via modem/VPN. If an on-site service technician needs to communicate about the system for any reason at any time, Innovative is able to remotely access it and assist with online support right away.

Inspection Only
On a prearranged schedule, an experienced service technician will inspect your system using a non-destructive failure test of refrigeration, including thermal imaging of equipment, electrical devices and building envelopes. Innovative’s preventative maintenance program is cost effective and will help troubleshoot problems before they occur.

Labor Only
Innovative offers a labor-only contract, which includes all services, including emergency services, for one fixed fee (with a separate rate for overtime). The only thing you pay for is parts!

Full-Maintenance
With this all-inclusive contract (labor and materials included), essentially your plant becomes our plant. This agreement includes preventative maintenance, regularly scheduled inspections, 24-hour online tech support, labor and materials.

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